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Offline mode

Stay productive even when internet connectivity is unavailable.

Whether you're traveling, working remotely, or experiencing a temporary network interruption, Monotype Connect+ App is designed to ensure that your work can continue without disruption.

Fonts already available on your machine remain accessible, previously activated fonts continue to work, and documents can still be opened and edited.

Offline mode does not change ownership, permissions, licensing decisions, or user intent. It simply reflects a temporary inability to communicate with online services.

Core principle: If a font is available on your machine, it continues to work even when you are offline.

Why offline mode exists

Loss of connectivity should not mean loss of productivity.

When users open documents, apply fonts, or continue ongoing creative work, they expect the application to behave predictably. Unexpected font deactivations, broken documents, or unclear failures can quickly erode trust.

Offline mode exists to provide clear and reliable behavior by answering three questions:

  • What continues to work?

  • What will complete when connectivity returns?

  • What requires an active internet connection?

The goal is to maintain confidence and continuity, even when the network is unavailable.


What is an offline mode

Offline mode is a network-driven state, not a setting that users manually enable.

The application enters offline mode when it can no longer reliably communicate with Connect+ services.

While offline:

  • Local device data becomes the primary source of truth.

  • Fonts already available on the machine continue working.

  • Certain cloud-backed actions may be deferred until connectivity returns.

  • Features that require live online services become unavailable.

What offline mode does not mean

Offline mode does not mean:

  • Fonts stop working.

  • Previously activated fonts are removed.

  • Ownership or account permissions change.

  • Existing work becomes unsafe.

  • Users must manually manage recovery.

Offline mode reduces available services, not user confidence.


How Connect+ behaves offline

To make offline behavior predictable, actions fall into three categories.

Keeps Working

These actions rely on resources already available on your device.

Examples:

  • Using activated fonts

  • Using local fonts

  • Using system fonts

  • Activating locally available font binaries

  • Viewing fonts and metadata

  • Opening documents that reference local fonts

  • Auto-activating fonts that exist locally

User experience: Work continues normally.


Works later

These actions represent user intent but require connectivity to synchronize completely.

Examples:

  • Marking fonts as favorites

  • Adding fonts to a library

  • Starting imported-font workflows

When performed offline, the application records the action and automatically completes synchronization after connectivity is restored.

User experience: Your action is acknowledged immediately and completed later.


Needs Internet

Some features cannot function meaningfully without online services.

Examples:

  • Searching cloud-only fonts

  • Retrieving fonts not available locally

  • Team collaboration features

  • Sharing workflows

  • Authentication on a new device

User experience: The application clearly indicates that an internet connection is required.


Offline Capability Matrix

Capability

Offline Behavior

Category

Using activated fonts

Continues to work

Keeps Working

Activating local font binaries

Allowed

Keeps Working

Using local and system fonts

Unaffected

Keeps Working

Viewing fonts and metadata

Allowed

Keeps Working

Local auto-activation

Works

Keeps Working

Marking favorites

Synced later

Works Later

Adding fonts to library

Synced later

Works Later

Imported font uploads

Uploaded later

Works Later

Searching cloud-only fonts

Unavailable

Needs Internet

Retrieving missing cloud fonts

Unavailable

Needs Internet

Team and sharing features

Unavailable

Needs Internet

Feature behavior may evolve over time, but these categories remain the guiding model for offline functionality.


User Awareness and Status Indicators

Connect+ communicates offline status clearly and calmly.

When offline:

  • An offline indicator is displayed in the application and supported plugins.

  • Messaging reassures users that locally available fonts remain usable.

  • Actions requiring connectivity are clearly identified.

  • Deferred actions are acknowledged and synchronized automatically when possible.

Users are informed without unnecessary interruptions.


Plugins and Offline Mode

Plugins follow the same offline behavior model as the Connect+ application.

While offline:

  • Fonts already available to the plugin continue to work.

  • Local font activation can still succeed when font binaries exist locally.

  • Server-backed font retrieval and cloud resolution are unavailable.

Offline indicators and messaging remain consistent across both the application and plugins to provide a predictable experience.


Common Offline Scenarios

Temporary Loss of Internet

If connectivity is lost during an active session:

  • Connect+ enters offline mode automatically.

  • An offline indicator is displayed.

  • Existing work continues uninterrupted.

Opening Documents with Missing Fonts

If the fonts are available locally:

  • Fonts are activated automatically.

  • The document opens normally.

If the fonts exist only in the cloud:

  • Retrieval is unavailable until connectivity returns.

  • The application clearly explains the limitation.

Working with Favorites, Libraries, or Imports

Actions such as:

  • Favoriting a font

  • Adding a font to a library

  • Starting an imported font workflow

are recorded locally and synchronized automatically after reconnection.

Closing the App While Offline

Offline actions are preserved.

When the application is reopened or connectivity returns:

  • Queued actions remain intact.

  • Synchronization resumes automatically.

  • No user intervention is required.


Authentication and Sessions

Existing Logged-In Users

If you are already signed in and lose connectivity:

  • Your session remains active.

  • Fonts continue working normally.

  • You are not forced to sign out.

Launching Connect+ Offline

With a previous valid session

  • The application opens normally.

  • Existing work remains available.

Without a previous valid session

  • Sign-in requires connectivity.

  • Login is unavailable until an internet connection is restored.

Logging Out While Offline

If you choose to log out:

  • The local session is cleared.

  • You enter the normal logged-out state.

Because fonts require an authenticated session, fonts are disabled after logout. This is standard application behavior and not a limitation of offline mode.

Token Expiration While Offline

If authentication tokens expire while offline:

  • The session remains usable locally.

  • Users are not forcibly signed out.

  • Normal authentication checks resume once connectivity returns.


Extended Offline Usage

For licensing and entitlement protection, Connect+ enforces a maximum offline usage period.

30-Day Offline Limit

If a device remains offline for 30 consecutive days:

  • Fonts are deactivated immediately.

  • The application transitions to a logged-out state.

  • Reconnection and authentication are required to restore functionality.

No prior warning is provided.

This behavior is intentional and helps prevent deliberate attempts to bypass licensing requirements through indefinite offline use.

The 30-day limit is fixed and cannot be configured.


What Connect+ Deliberately Does Not Do

Even while offline, Connect+ does not:

  • Deactivate fonts simply because connectivity is lost.

  • Change ownership or account permissions.

  • Silently fail user actions.

  • Predict or assume server outcomes.

  • Require users to manually manage offline state.

The system is designed to be predictable, transparent, and reversible.


Summary

Offline mode ensures that losing connectivity does not mean losing the ability to work.

Fonts already available on your machine continue to function, local workflows remain uninterrupted, and user intent is preserved through automatic synchronization when connectivity returns. Features that genuinely require online services are clearly identified, helping users understand what can continue immediately, what will complete later, and what requires an internet connection.

Offline mode is not about doing everything without the internet. It is about doing the right things reliably until connectivity returns.

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