Skip to main content

Reporting & analytics

A single, authoritative view of font usage, license health, compliance posture, and operational trends across desktop, web, production, and project environments.

IMPORTANT

The Reporting & Analytics module is only available to:

  • Admin users (Full access, exports, and admin actions)

  • Reporting & Analytics users (View and export reports)

  • Internal Monotype Account Managers (AM) and Customer Success (CS) users with access to assigned accounts (Access within assigned customer accounts)

Standard users cannot access Reporting & analytics.

The Reporting & Analytics page opened from the Manage section provides a centralized view of font usage, compliance status, license health, user activity, project engagement, and web font consumption across your organization.

It helps administrators, IT teams, creative operations teams, and stakeholders monitor adoption, identify risks, prepare for audits, and make informed licensing decisions.

You can use the Reporting & analytics section to:

  • Monitor account health

  • Review font compliance risks

  • Analyze font adoption

  • Investigate user activity

  • Manage active font activations

  • Monitor web font consumption

  • Export audit-ready reporting data

  • Review imported font licensing status


Understand your reporting & analytics workspace

The workspace consists of four primary reporting tabs:

Reporting data is refreshed every six hours and supports historical reporting for up to five years.

You can quickly identify risks, monitor adoption trends, and navigate directly to detailed reports for further investigation.

The following universal controls are available on this page:

Feature

Description

Reporting tabs

Includes the four reporting tabs:

  • Overview: The default and primary tab that provides a high-level summary of your company's font health such as, licensing, compliance, and usage trends.

  • Fonts: Provides visibility into font usage across users, projects, assets, downloads, webkits, and auto-activations.

  • Users: Analyzes user engagement, activation activity, downloads, project participation, and asset usage across the organization.

  • Webkits: Monitors web font delivery, webkit usage, domains served, page view consumption, and entitlement utilization across websites.

Date range

Analyzes data across 15, 30, 60, 90, 180 days, 12 months, or for a custom range of dates.

Filters

Refines results using tab-specific filters.

Export all data

Exports report data to CSV file.

Sorting

Sorts table columns in ascending or descending order.

Last updated

Displays the latest reporting refresh timestamp.

Drill-down views

Open record-specific usage details in a side panel.


Overview tab

The Overview tab provides a high-level summary of organizational font health, such as licensing, compliance, and usage trends.

It is a set of summary widget cards. Each card shows the font usage, compliance, and trend reports for the company based on a key metric.

Key widgets

Widget

Description

Action to be taken

Overall health

Company-wide health score provides a quick view of your company's font management health.

It is calculated on the scale of 0 to 100, where higher score indicates lower risk and better compliance.

Review or resolve issues

Snapshot

Active fonts, imported fonts, webkits, domains served

View related reports

Top projects

Projects with highest production font usage

View all projects

Monthly web views

Web font consumption vs entitlement

Open Webkits report

Time saved with auto activations

Auto-activation efficiency metrics.

When a document uses fonts that aren't installed on your device, the Monotype plugin automatically activates them in the background. Fonts get deactivated at the end of your session and activates again when you need them. So, you don't need to manually install fonts and save system storage.

Shows the minutes saved with auto activation of fonts.

Manually activating a font takes time and effort, but auto-activation happens in milliseconds.

For example, if an auto-activation takes 15 seconds and there were 1000 auto-activations in the last 30 days, then you saved 15000 seconds (appx. 250 minutes or 4 hours and 10 minutes)

Imported font licenses at risk

Compliance and licensing issues

View fonts at risk

Most activated family

Top performing font family

View font usage


Fonts tab

Provides visibility into font usage across users, projects, assets, downloads, webkits, and auto-activations.

Understand the Fonts tab

Summary cards

Widget

Description

Unique Fonts Used

Distinct fonts used during selected period

Imported Fonts at Risk

Imported fonts with compliance or license risks

Most Activated Family

Font family with highest activation volume

Main table

Column

Description

Font

Font style or family name

Users

Number of users using the font

Activations

Total font activations

Downloads

Total font downloads

Actions

View usage details

Example export fields include font users, activations, downloads, status, asset location, projects, and webkits.

Available options

Option

Description

Steps to use

Group by family

Use this option to group font styles by their family.

This view helps identify adoption trends across an entire typeface family.

  1. Open the Fonts tab.

  2. Select Group by family.

  3. View aggregated usage statistics at family level.

  4. Expand a family to see individual styles.

Export all data

Use this option to export the font report data to a CSV file.

The export reflects current filters and visible data.

  1. Open the Fonts tab.

  2. Apply filters.

  3. Select Export All Data.

  4. Download the CSV file.

At-risk summary

Displays the fonts that are at risk, such as:

  • Leaving soon:

  • Overused

  • Expired

  • Expiring soon

  • Missing

Select Filter out to view the fonts at risk with labels.

Filters

Use this option to apply the selected filter(s) on the reported data.

The following filters are available for you to select:

  1. Font status

    1. Production

    2. Imported

    3. Activated

    4. Downloaded

    5. Leaving soon

    6. Imported fonts available in Monotype

  2. License status

    1. Overused

    2. Expired

    3. Expiring soon

    4. Missing

  3. Date range

    1. Available range

      1. Last 15 days

      2. Last 30 days

      3. Last 60 days

      4. Last 90 days

      5. Last 180 days

      6. Last 12 months

    2. Custom range: Select a date range from the calendar.

  1. Select Filters.

  2. Select the required filter(s) from the filter categories.

  3. Select Apply filters.

View usage

  1. Locate a font.

  2. Select View usage.

    The font usage panel opens with the details below:

    1. Users: Users activating or downloading the font.

    2. Assets: Assets containing the font.

    3. Projects: Projects using the font.

    4. Webkits: Webkits serving the font.

    5. Auto-Activations: Auto-activation events and source documents

How can I deactivate a font for a user

  1. Open View Usage.

  2. Open the Users tab.

  3. Locate the user.

  4. Select Deactivate Font.

  5. Confirm the action.

Admin role required.


What is a health score?

The Health score provides a quick overview of your company's font management health. The score is measured on a scale of 0 to 100, where higher scores indicate lower risk and better compliance.


How is the Health Score calculated?

The health score is automatically calculated based on the following factors:

  • Seat slots being used

  • Production font slots being used

  • Imported fonts that are out of compliance (only if imported fonts are in use)

  • Web views limit (only if webkits are activated)

  • Leaving Soon fonts being used in active assets

Each factor contributes to the overall health score and helps identify areas that may require attention.


What does a higher health score mean?

A health scores above 70% is considered optimal. A higher health score indicates:

  • Lower compliance risk

  • Better font license management

  • More efficient use of available font resources

  • Healthier overall font management practices


What do the health score colors mean?

The Health score uses color indicators to help you quickly assess your company's font management health:

Color

Score Range

Meaning

Green

Above 70%

Optimal performance

Yellow

40% to 70%

Needs attention

Red

Below 40%

Risk


Why is my company's health score low?

The overall health score of your company may decrease if:

  • A large number of seat slots are being used

  • Production font slots are nearing or exceeding limits

  • Imported fonts are out of compliance

  • Webkit usage approaches configured limits

  • Leaving soon fonts are actively used in assets

Reviewing these areas can help identify the root cause of a lower score.


How can I improve the overall health score?

To improve the overall health score, consider the following actions:

  • Manage seat utilization and remove unused font assignments

  • Review imported font licenses and address compliance issues

  • Monitor live webkits and their usage

  • Allocate production fonts appropriately

Regularly reviewing these areas can help maintain a healthier font management environment.


How often is the health score updated?

The health score is recalculated every hour whenever the underlying data refreshes. Changes made to font allocations, licenses, or usage may take up to one refresh cycle to be reflected in the score.


Do imported fonts affect the health score?

Yes. Imported fonts can affect the health score if they are out of compliance. Companies using imported fonts should regularly review licensing and compliance status to avoid negative score impacts.


Does webkit usage affect the Health Score?

Yes, but only if webkits are activated in your company. If enabled, the health score evaluates web view limits as part of the calculation.


What are Leaving soon fonts?

Leaving soon fonts are fonts that are scheduled for removal or deprecation but are still being used in active assets. Continued use of these fonts may reduce your health score and increase operational risk.


Will my company's health score change automatically after I take corrective actions?

Yes. Once corrective actions are completed, the health score will automatically reflect the changes during the next hourly score recalculation cycle.


Users tab

The Users tab helps you analyze user engagement, activation activity, downloads, project participation, and asset usage across the organization.

Understand the Users tab

Summary cards

Widget

Description

Font Activity

Total activations and downloads

Average Activations

Activations per active user

Team Usage Concentration

Team generating the highest activation volume

Main table

Column

Description

User

User name and email

Activations

Total font activations

Downloads

Total font downloads

Last Active

Most recent activity

Actions

View usage


Filters

Filter users

Available values:

Filter

Values

User status

Active, Inactive

Team

Any configured team


View user details

To see detailed activity for a specific user, select View usage from the Users tab in Reporting and Analytics.

The User Usage Details panel provides a comprehensive view of the selected user's font activity during the chosen reporting period.

Open the user usage panel

  1. Open the Users tab.

  2. Locate a user.

  3. Select View usage from the Actions column.

The usage panel includes:

Option

Description

Fonts

Displays all fonts activated or used by the user, along with activation and download counts.

Projects

User project participation

Assets

User-created assets

Documents

User-created documents and compliance status

Additional options

  • Search for specific fonts using the search box.

  • Filter results by font type.

  • Sort font usage data by activation count.

  • Export user font usage data using Export data or Export usage report.

  • View only fonts that are currently active for the selected user by selecting View fonts.

Note: All usage data reflects the reporting period selected in Reporting and Analytics (for example, Last 30 Days).


Mark a user inactive

Disable user access

  1. Open the Users report.

  2. Select the user.

  3. Choose Mark as Inactive.

  4. Confirm the change.

Admin permissions are required.


Deactivate a font for a user

  1. Open a user's usage details.

  2. Open the Fonts tab.

  3. Locate the font.

  4. Select Deactivate Font.

  5. Confirm.

Admin permissions are required.


Export Users report

  1. Open Users.

  2. Apply filters if required.

  3. Select Export All Data.

  4. Download the report.

Example exported fields include user status, team, role, activations, downloads, projects, assets, and font activity.


Webkits tab

The Webkits tab in Reporting and Analytics monitors web font delivery, webkit usage, domains served, page view consumption, and entitlement utilization across websites.

It provides visibility into web font usage across your company's web projects. It helps administrators monitor page views, track active webkits, review font usage, and identify the fonts driving web traffic.

To view detailed usage for a specific webkit, select View usage from the webkit list. This opens the Webkit Usage Details panel.

Understand the Webkits tab

The Webkits tab includes the following information:

Item

Description

Monthly web views

Total views consumed during the selected reporting period.

Live webkits

Number of active webkits currently serving fonts and generating page views.

Live web fonts

Total number of distinct fonts served across all active webkits.

Webkit

Webkit name

Page Views

Views attributed to webkit

Fonts

Number of associated web fonts

Downloaded

Download status

Actions

View usage

Filter webkits

These filter categories are available for webkits:

Filter

Values

Status

Live, Offline

Downloaded

Yes, No

Source

Project, Library


View webkit usage

  1. Open Webkits.

  2. Select View Usage.

The panel contains:

Tab

Description

Fonts

Web fonts and page views

Domains

Hosted domains and domain page views

Example export data includes page views, domains, source project, web fonts, and download status.


View hosted domains

  1. Open a webkit usage panel.

  2. Select Domains.

  3. Review:

    • Domain name

    • Domain page views

Use this view to identify which websites consume the most web font traffic.


Export Webkits report

  1. Open Webkits.

  2. Apply any filters.

  3. Select Export All Data.

  4. Download the CSV export.


Frequently asked questions

Why are fonts marked as "At risk"?

Fonts are considered at risk when they are:

  • Expired

  • Expiring soon

  • Missing license information

  • Overused beyond entitlement

  • Scheduled to leave the platform


Why does a font show high activations but low downloads?

Activations and downloads are tracked separately. Users can activate fonts directly without downloading them.


Why are web view numbers lower than expected?

Possible causes include:

  • Recent data refresh not completed

  • Incorrect month selected

  • Low webkit traffic during the selected period


Can inactive users appear in reports?

Yes. Historical reporting includes both active and inactive users for auditing and trend analysis.


What happens when I export report data?

The export includes all rows matching the current filters, not only the records visible on the current page.


Why don't I see team data?

Team metrics require user-to-team mappings. Otherwise, team values may appear as unassigned.


Troubleshooting

Issue

Possible cause

Resolution

Not able to export report data

  • Insufficient permissions

  • Report generation still processing

  • Browser download blocked

You can take any of the following actions to resolve the issue:

  1. Verify your role assignment. Only admin users can export the report.

  2. Retry export again after some time.

  3. Allow downloads in your browser and retry the export.

  4. Contact your administrator.

No data appears in Fonts report

There is no data to report for the selected filters or date range.

  1. Expand the date range.

  2. Remove active filters.

  3. Verify font activity exists for the selected period.

User activity appears outdated

Report data is not updated recently.

  1. Review the last updated timestamp.

  2. Wait for the next reporting refresh cycle.

  3. Refresh the page.

Unable to deactivate a font

  • User lacks admin permissions.

  • Font is no longer actively assigned.

  1. Confirm Admin role assignment.

  2. Verify current activation status.

  3. Retry the action.

Webkit page views are missing

  1. Verify the selected reporting month.

  2. Confirm the webkit is live.

  3. Review linked domains.

  4. Wait for the next reporting refresh.

Imported fonts show compliance issues

  1. Open Fonts report.

  2. Filter by Imported Fonts.

  3. Review license status.

  4. Update or upload missing licensing documentation.

  5. Replace or remove non-compliant fonts.

Did this answer your question?